Addit PalmT5 Support
Trouble Shooting
The Palm Addit T5 Edition does not include the Reuters news and other content features. If you would like to upgrade your Addit version download the Addit PalmTx Edition from the 'Download' link.

For general questions and support please browse the main support page. If you need further assistance please send an email to Addit.support@palm.com. Include as much detail as you can together with your device type.

Addit no longer updates when I hot sync
Check that you have the Addit Conduit enabled. Right click the hot sync icon in the icon tray in the bottom right of your desktop. Select 'Custom'. You should see 'Synchronize Files' next to the Addit entry. If it says 'Do Nothing', tap the 'Change' button and check 'Enable Conduit' and then check the 'Set as Default' radio button.

If this was not the problem or Addit is not showing in your list of conduits, download the Addit installer by clicking here. Save it to your desktop and launch the installer. If you are offered the choice to 'Remove' select it, otherwise go through with the installation. Once the installation has finished, launch the installer again. This time select the 'Remove' option. Once Addit has been removed run the installer a third time. This should fix the issue.

Wireless Updating Errors
Make certain that you can connect to the Internet through your wireless network. Can you browse using the web browser? You may need to turn your Bluetooth radio on if that is selected in your network preferences

I deleted Addit and want to restore it to my T5
Click here to go to the download page. You can install the Addit Tx Edition onto your T5. This will give you access to the free Reuters news and other content. Hot Sync all the files to your handheld.